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Frequently Asked Questions
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1. How do I enter?To enter any of our competitions, simply click the “ENTER HERE” button. You will then need to enter your personal details, contact information and password to create your personal account with Revvl. It is very important that you enter the correct email address, and remember your password Do not share these details with anyone else. You will then be taken to your private members page where you can purchase tickets by clicking on the “PURCHASE TICKETS HERE” button. Simply follow the instruction to complete your purchase. We are proud to offer our entrants a choice of Paypal or Shopify. Once your payment has been processed, you will see a purchase confirmation message, and you will be taken back to your members page. You will receive an email confirmation of your purchase within 24 hours Purchases will appear as “Revvl” on your card or bank statement. If you have already created an account with us, you simply need to log in with the email address and password you used to create your account. Alternatively, please read FAQ 12 to learn about entering by post.
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2. Who can enter?Anyone over the age of 18 can enter and purchase tickets to win. If you are entering from outside the UK, you must comply with the age restrictions of your country of residence. You and your group must be physically able to travel to the property and event location on the dates outlined in the experience details.
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3. Where can I find my ticket numbers?After you have purchased tickets, you will be taken back to your members page where you will be able to check your tickets numbers. You will also receive an automatic email confirmation of your purchase with a link to our website where you can Log In to check you ticket numbers. If you have sent a postal entry, we will email you the confirmation of your ticket numbers once the competition has ended.
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4. Why do I need to create a members account?Each entrant must create an account with Revvl before they can purchase tickets. This allows you to access to your ticket numbers, and make further purchases without needing to enter your personal details again. From your members account page, you can also update your personal information and change your password. You can Log In to your members account page anytime by clicking the menu button at the top of your screen, then clicking the “LOG IN” button. You will need to enter the email address and password you created when you signed up.
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5. What can I win?Full details of our F1 Silverstone Experience can be found here.
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6. Why haven’t I received my email confirmation?If you have not received your email confirmation within 24 hours, please check your junk mail andspam folders. If you are still unable to find your confirmation email, please contact us at info@revvlinit.com and we will be happy to re-send it.
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7. How is the winner chosen?On the draw date specified, we will choose the winning number using a random number generator. This will be instantly verified by our solicitors. The winner will then be notified by phone and email, and once we have made contact we will let everyone know the result on our website and across our social channels! The winners name will not be made public until we have successfully contacted them and verified their identity. If for any reason we are unable to make contact with the winner within seven days of the draw date, we will conduct another draw to find a new winner.
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8. How much goes to charity?At Revvl, we are working toward one thing and one thing only, raising as much money as we can for amazing charities. To make that happen, we have to offer the most incredible experiences possible! Revvl retains 40% of ticket sales to pay for those amazing experiences, as well as marketing, advertising and salaries for our staff. That means we can pass on an amazing 60% of all ticket sales to our charity partners!
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9. Are travel expenses included?Yes, all travel will be provided by us! Whether its a plane, a train or ferry, we'll get our winners from where they are to any of our incredible events.
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10. What happens if not enough tickets are sold?In the very unlikely case that insufficient tickets are sold to be able to offer our F1 Experience, we will donate 60% of net ticket sales to our charity partners, and award the winner the remaining cash value as the alternate prize.
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11. Is this legal?Simply put, yes it is. The United Kingdom Gambling Commission (UKGC) defines us as a Free Draw because we offer both paid online entries through our website, and free entries by post. We have worked very hard to create a fair and transparent experience for every entrant, and will continue to ensure that every aspect of our draws comply with all current regulations.
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12. Can I enter for free by post?Absolutely! While our main goal is to raise badly needed funds for amazing charities, we also understand that not everyone is able to take part in that way. Simply write “F1 Silverstone” followed by your Full Name, Date of Birth, Email Address and Mobile/Phone Number on any post card with sufficient postage. Please retain your proof of postage, as this will be required to claim any prize. Once we receive your postal entry, we will email you a confirmation with your ticket numbers. All postal entries must be received within 3 days of the competition closing date to be considered valid. Please send your entry to: P.O. Box 1480, Cheltenham United Kingdom, GL50 2UG Please note: all postal entries must be hand written and not enclosed in an envelope. See our Terms and Conditions for full details and rules.
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13. How do I contact Revvl?The easiest way to get in touch with the Revvl team is by email. We will always be more than happy to answer any questions you have about our competitions! For inquiries about our current competitions and how it works please email: info@revvlinit.com For press or media inquiries please email: media@revvlinit.com Please allow 24 hours for a response.
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